Cac Card Reader Staples (2024)

FAQs

Why isn't my CAC reader reading my CAC? ›

Reasons a CAC may malfunction include: Invalid certificates. Damaged smart card chip. Blocked smart card.

Check that the card reader lights up. Check that the chip on the smart card is clean (wipe it down) Check that the smart card is inserted correctly in the card reader (chip facing in and up) Connect the card reader to a different USB port.

For Google Chrome:

Navigate to Tools > Options > Under the Hood and click Manage Certificates in the HTTPS/SSL section. On the Personal tab, review the list of certificates to determine if your CAC certificates are in the list. The certificates on your CAC will be issued by a DoD CA.

The possible reasons for card reader not working are: The reader is incompatible with your operating system or memory card. The drive letter conflicts with other drives. The driver of card reader is outdated or missing.

It could be the result of normal wear-and-tear, heat or water damage, or grime buildup. Or it could be an issue with the card terminal or your account. Try to clean your card to see if that helps. If you're in the middle of a purchase, swipe your card instead of inserting it into the terminal.

A soft reset could be enough to fix small problems with a credit or debit card reader in some circ*mstances. Press and hold the device's assigned reset button or key for a brief period to carry out a soft reset.

Aug 17, 2023 13021. A CAC is blocked when: The user enters the wrong PIN multiple times.

How do I reset my CAC? ›

Currently, there is no capability to reset your PIN remotely. If your CAC expires and you are eligible for a new CAC, you should go to the nearest RAPIDS site and obtain your new CAC. For your convenience, CACs can be brought in for renewal up to 90 days in advance of the expiration date.

NOTE: If you have already obtained or purchased a smart card reader and cannot locate the hardware driver installer, please contact the manufacturer. It order to utilize a CAC on a personal computer, it is necessary to install the DoD Root Certificates, which are common to all users.

Type C CAC Reader, DOD Military USB C Common Access CAC Card Reader, Smart Card Reader PIV CAC Reader Compatible with Windows, Mac OS and Android Phone.

The CAC—which is roughly the size of a standard credit card—stores 144K of data storage and memory on a single integrated circuit chip (ICC). This CAC technology allows for rapid authentication and enhanced security for all physical and logical access.

The Contactless and Chip Reader cannot read a military CAC. It can only read credit or debit cards. A: Yes you can. You just have to use the Square app for that, you don't actually need this card reader for what you're trying to do.

If you have an SCR-331 CAC reader, you may need to update the firmware to be able to use this older reader on your Mac. There is no guarantee it will work, it is an option to try before purchasing a new reader. 4a. If you have the ACR-3801, 38, 38U, or 39 CAC reader, you may need to update the driver.

Your credentials could not be verified" message (when logging onto a computer). This error message only affects Government Computers. Solution 2-2: This error is mostly seen when a Soldier tries to logon to a computer that is part of a domain that his / her account has been deleted (or never had an account).